Information for clients - staying safe in Covid-19 times (09.08.2022)
I'm committed to reducing the spread of Covid-19 and ensuring the
safety of all my clients. Many clients coming for treatment have major health concerns, have compromised immune systems and may be vulnerable.
Do not attend your appointment if you or anyone in your household has symptoms of Covid-19 -
flu'-like symptoms, headache, sore throat, runny nose, fever, cough or fatigue.
You will be sent a text prior to your appointment for you to confirm that you are well and do not
have any of the current symptoms of Covid-19.
As your treatment involves close contact, you will also be asked to wear a face covering during
your treatment, as I will be.
Please consider taking a lateral flow test before coming to your appointment
The clinics have regular cleaning regimes and continue to ventilate their buildings.
On arrival, please wash your hands or use antibacterial hand gel before entering the treatment
Clients are asked to confirm in writing that their appointment is cancelled or deferred because
they have Covid-19 or symptoms of Covid-19.
Payment by card or BACS is preferred, however you may also pay by card, cheque or cash if you
If an appointment is cancelled or deferred at short notice because you have Covid-19 or have any
symptoms of Covid-19, any standard cancellation fee will be waived. (Otherwise it is requested that clients have the courtesy to give the usual minimum of 24 hours notice).
Please feel free to contact me if you have any questions or wish to discuss any aspect of your
Tutorials or advice can be arranged by video call if you prefer.
07939 484 017
This policy outlines the key measures I have taken to reduce the of risk of transmission of Covid-19
(the content may be subject to change).
I am consulting and following guidance issued by the government, NHS, Health and Safety Executive and
my professional association, MLDuk with regard to work activities, hygienic practice and personal protective equipment. In line with guidance from the Health and Safety Executive, I have carried out a risk assessment to:
identify work activities or situations that might cause transmission of the virus
think about who could be at risk
decide how likely a person could be exposed
act to remove the activity or situation, or if this is not been possible, control the risk.
Prior to treating a client, I will:
monitor my own health, defer treatment if I have Covid-19 or any key symptoms of Covid-19.
monitor clients by contacting 24 hours in advance of their appointment and deferring the
appointment if they have Covid-19, any key symptoms of Covid-19, anyone in their household has Covid-19 or symptoms of Covid-19, if they have been in contact with anyone who has had Covid-19
in the past 14 days or have been contacted by NHS Test and Trace and told to self-isolate.
clients will be asked to call to cancel or defer an appointment if they have a temperature above
37.8C or any other symptoms of Covid-19.
Enhanced cleaning and hygiene
measures introduced are cleaning with a bactercidal and virucidal cleaning agent any porous
surfaces and equipment such as couch, pillows, chairs, desk, door handles and any surfaces touched by the client before their arrival and after they leave.
replacing single use items such as couch cover and towels and storing in a sealed bag.
personal hygiene will be adhered to by the wearing of an apron and gloves in addition to regular
washing and sanitising of hands.
a face mask and visor will be worn at all times.
social distance will be maintained whenever possible when not treating a client - on arrival, when
leaving and when in conversation.
If an appointment is cancelled or deferred at short notice because the client has Covid-19 or has any
symptoms of Covid-19, any standard cancellation fee will be waived. Clients are asked to confirm in writing that their appointment is cancelled or deferred for
4th August 2020